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Usage

Upload files to MyDrive
  1. Click on Upload at the top left
    • If the button is disabled, you don't have upload permissions in the current folder (as guest user)
  2. Choose one of the available upload types:
    • Java upload: supports multiple files and folders simultaneously (recommended)
      For this upload type you need the free Java plugin
    • Flash upload: supports multiple files simultaneously
      For this upload type you need the free Flash plugin
    • Standard upload: only supports single files
    You can change this later by clicking on Change upload settings...
  3. Click on Browse... to open a file selection dialog
    • With the Java and Flash uploads, you can select multiple items by holding the Ctrl key while clicking
  4. After confirming your selection it will be uploaded to the current folder
Download files from MyDrive
  1. To download a single file, just click on the filename
  2. To download multiple files or folders, select them and click on Download on the left
Manage files and folders
  1. Select one or more files or folders by either clicking the checkbox on the left, or the blank space on the right
  2. The actions at the top will become available depending on your selection:
    • Create folder: Create a new folder, enter the name in the text box and click on Create
    • View: View pictures, videos and text files, or play MP3s
    • Rename: Rename a single file or folder, edit the name in the text box and click on Rename
    • Move: Move the selected files and folders, choose the destination folder and click on Move
    • Delete: Delete the selected files and folders
    • Properties: Show the properties of the selected file or folder
  3. You can also access all operations by right-clicking on the selected files and folders
Keyboard shortcuts
Using the following keyboard shortcuts you can quickly and easily manage your MyDrive account:

Navigation

jNext item
kPrevious item
oOpen current item
uGo to parent folder
<Shift> + RReload current folder

Selection

sSelect current item
<Shift> + ASelect all items

Actions

dDownload selected items
vView selected files
cCreate folder
rRename selected item
pShow properties
<Shift> + MMove selection
<Shift> + XDelete selection

General

<Shift> + HGo to home directory
<Shift> + QLogout
/Focus search field
?Show keyboard help

Media player

RightView next file
LeftView previous file
SpaceStart / stop slideshow
EscapeClose player

Settings

Account settings

By clicking Settings on the left you can change your username, email address and password, configure your guest users, and completely delete your account if you no longer want to use MyDrive.

Guest Users

You can define guest users by clicking on Settings on the left. Each guest user has its own username and password, and can login to MyDrive with guestusername@mainusername.

Each guest user has a default permission, but you can change this individually for every folder by opening its properties and clicking on Permissions. You can also use the shortcut icon that is shown on the right next to each folder in the list view.

You can choose between the following access levels:

  • Invisible: The folder can't be seen or accessed
  • Read access: View folder, download and play files
  • Upload access: Read access, upload files, create folders
  • Full access: Read and upload access, rename, move, overwrite, delete files and folders

Please note the following:

  • The main folder is always read-only and can't be changed
  • If you change a folder's permission, all subfolders will also be set to this permission
  • Newly created folders will always inherit the parent folder's permissions
  • When you move a folder into another folder it will also inherit the target folder's permissions

Contributions from MyDrive users

Connect your MyDrive account directly with your computer and access your files just like a local drive.

Click on your operating system below and follow the instructions.

Instructions:

Windows 7 / Vista / XP / 2000
Using NetDrive Recommended
  1. Download NetDrive and install it
  2. Start NetDrive from your start menu
    1. Click New Site and enter a name for the connection
    2. Enter webdav.mydrive.ch as Site IP or URL
    3. Select WebDav as Server Type
    4. Select the drive letter you want to use
    5. Enter your MyDrive credentials below Account and Password
    6. To enable SSL encryption, click on Advanced and enable Use HTTPS
    7. Click Save to save the connection
    8. Click Connect to establish the connection
  3. You should now have a new network drive in Explorer where you can access your MyDrive files
Using Explorer (as Network Drive, only supported on Windows 7)
  1. Open the Start menu
  2. Right-click Computer and select Map network drive...
  3. Choose the drive letter you want to use
  4. Enter https://webdav.mydrive.ch as folder path
  5. Enter your MyDrive username and password in the login popup (may appear several times)
Note: You can also use the following command to map the network drive in a script:
  • net use Z: https://webdav.mydrive.ch/ /user:USERNAME PASSWORD /persistent:yes
Using Explorer (as Web Folder)
  1. Install the latest Software Update for Web Folders from Microsoft
  2. If you're using Windows 7 / Vista:
    1. Open the Start menu
    2. Right-click Computer and select Map network drive...
    3. Click Connect to a Web site...
  3. If you're using Windows XP / 2000:
    1. Open My Network Places
    2. Click Add Network Place
  4. Select Choose another network location
  5. Enter https://webdav.mydrive.ch as server address
  6. Enter your MyDrive username and password in the login popup (may appear several times)
Other clients and tools
  • Cyberduck – free WebDAV, FTP and SFTP client
  • BitKinex – free WebDAV, FTP and SFTP client
  • WebDrive – similar to NetDrive (commercial software)
  • Super Flexible File Synchronizer – backup and synchronization program (commercial software)
  • Backup Chunker – backup and synchronization program (commercial software)
  • AxCrypt – encrypt your files (free, use in combination with NetDrive, WebDrive, or Explorer network drive)
Mac OS X
Using Cyberduck Recommended
  1. Download Cyberduck and install it
  2. Run Cyberduck from your Dock or Applications folder
    1. Click Open Connection
    2. Select WebDAV (HTTP/SSL) as protocol
    3. Enter webdav.mydrive.ch as Server
    4. Enter your MyDrive credentials next to Username and Password
    5. Click Connect to establish the connection
Using Finder
  1. Click Finder → Go → Connect to Server...
  2. Enter https://webdav.mydrive.ch as Server Address
  3. Click Connect
Other clients
  • Transmit – WebDAV, FTP and SFTP client (commercial software)
Linux / BSD / etc.
Using Gnome
  1. Click Places → Connect to Server...
  2. Select WebDAV (HTTP) or Secure WebDAV (HTTPS) as Server type
  3. Enter webdav.mydrive.ch as Server
  4. Click Connect
Using KDE
  1. Open the location webdav://webdav.mydrive.ch in Dolphin or Konqueror
Using davfs2

With davfs2 you can mount your MyDrive storage as a local filesystem.

  • Run mount.davfs --help for information on basic usage
  • You can add an entry to /etc/fstab as follows:

    http://webdav.mydrive.ch /path/to/mountpoint davfs defaults,user,rw 0 0

  • To mount the filesystem as normal user make sure you're in the group davfs2 (the group may be named differently in your distribution), and the SUID bit is set on mount.davfs
  • If you don't want to enter your credentials every time, you can add them to /etc/davfs2/secrets or ~/.davfs2/secrets
  • To avoid SSL warnings, download our certificate and specify the path to it with the servercert setting in /etc/davfs2/davfs2.conf (starting with version 1.4.3, you can also use the askauth 0 setting to ignore SSL errors)
  • To improve performance, you can set the option use_locks 0 in /etc/davfs2/davfs2.conf

Please refer to the manpages mount.davfs(8) and davfs2.conf(5) for further information.

Other clients
  • cadaver – command-line WebDAV client
Mozilla Add-ons

General

  • Make sure JavaScript and cookies are activated in your browser settings
  • If you use security software such as Norton Internet Security, it's possible that it interferes with data sent from our servers. Try enabling SSL encryption when logging in to avoid this.
  • If you use a proxy server, try deactivating it
  • If you can't find a solution to your problem in our help, please contact us

Problems

I can't upload files
  • Using Java upload Recommended
    • Make sure you have the latest Java plugin installed, you can verify your Java installation here
    • If you use a proxy server please follow these instructions to check your Java settings
    • If the upload still doesn't work correctly please follow these steps:
      1. Open the Java console
        • Using Windows: you should see a Java symbol in your taskbar, right-click it and select Open console
          If you don't see a symbol please follow these instructions to enable the Java console
        • Using Mac OS X: open Applications → Utilities → Java → Java Preferences, click Advanced at the top and enable the option Show console
        • Using Linux / BSD / etc.: follow these instructions to enable the Java console
      2. Start the upload on MyDrive until you encounter the error
      3. Click the Copy button in the Java Console to copy all messages to the clipboard
      4. Send us a support request and include the error messages from the Java console
  • Using Flash upload
    • Make sure you have the latest Flash plugin installed, you can verify your Flash installation here
    • If you use Mac OS X or Linux / BSD / etc. the Flash upload may not work correctly and even crash your browser, especially with big files. This is unfortunately a problem in the Flash plugin itself.
  • Using Standard upload
    • The standard upload should work in most browsers and doesn't require the Java or Flash plugins
    • If you experience problems please contact us and include any error messages you get
I can't upload big files
  • Generally we recommend using the Java upload for big files
  • The Flash upload officially only supports files up to 100 MB, anything above that may crash your browser
  • Depending on your browser, the Standard upload may struggle with big files too, especially on slower machines
I can't download multiple files / folders (ZIP download)
  • If you select a lot of folders it can take a while until the download starts. Try downloading each folder separately if you experience problems.
  • Do you use a Download Manager?
    Downloading multiple files doesn't work with most download managers, if you use one please disable it and start the download directly in your browser.
The upload is very slow
  • Close bandwidth-hungry programs like P2P applications, TV viewers and Skype, or make sure to limit their upload bandwidth
  • Uploading is usually a lot slower than downloading, the actual speed depends on your internet service provider. The faster your local internet connection is, the faster MyDrive will be.
The context menu doesn't appear when I right-click in the folder view
  • If you use Firefox, go to Preferences → Content → Enable JavaScript → Advanced and make sure Disable or replace context menus is checked
When viewing text files, special characters aren't displayed correctly
  • Your browser should automatically detect the correct encoding, but if you're using Firefox you may have to enable this first via menu View → Character Encoding → Auto-Detect → Universal

Frequently Asked Questions

How much does additional space cost?

Additional space can be ordered after signing up for a free MyDrive account.

Storage space 1 GB 10 GB 50 GB 100 GB 1000 GB
Monthly price per GB in EUR EUR 0.35 EUR 0.30 EUR 0.25 EUR 0.20 EUR 0.15
in CHF CHF 0.50 CHF 0.40 CHF 0.30 CHF 0.25 CHF 0.20
in USD USD 0.50 USD 0.40 USD 0.30 USD 0.25 USD 0.20
How much do additional guest users cost?

Additional guest users can be ordered after signing up for a free MyDrive account.

Guest users 1 users 10 users 50 users
Monthly price per user in EUR EUR 0.35 EUR 0.32 EUR 0.30
in CHF CHF 0.50 CHF 0.45 CHF 0.40
in USD USD 0.50 USD 0.45 USD 0.40
Are there any limits on the files I can upload?

No, you can upload all filetypes as long as you have enough free space in your account.

There is a technical limit of 2 GB per file when using the Flash or Standard upload types, which doesn't apply when using the Java upload or accessing MyDrive over WebDAV. But most WebDAV clients still can't handle files bigger than 2 GB (especially with 32-bit versions), and depending on your internet connection you may also experience timeouts and other problems.

Is there a limit on the number of files I can store per folder?

Yes, a single folder cannot contain more than 1000 files or folders in total (or 2000 with MyDrive Pro). You can store more files by splitting them up into smaller folders.

Can I use the same account from multiple locations simultaneously?

Yes, there are no login restrictions for the website and WebDAV.
The same applies to guest user logins.

Can I use multiple accounts from the same location simultaneously?

On the website this is only possible if you're using a different browser for each account.
When using WebDAV, it's usually possible to set up multiple connection profiles in your client that can be used simultaneously.

If you use Windows Explorer and can't change the saved account credentials, follow these steps to delete them:

  • Open Start → Run
  • Enter rundll32.exe keymgr.dll, KRShowKeyMgr and click OK
  • Select the entry for webdav.mydrive.ch and click Remove
  • Logout or reboot Windows to apply the change
Can I recover files I accidentally deleted?

Yes, we keep backups of deleted files for 1 month. Please contact us if you want to restore your data for free.

Why do some of my files show a date earlier than when I uploaded them?

When using the Java upload, as well as with some WebDAV clients, the local modification time of your files will be used automatically. This is not possible with the Flash and Standard uploads for technical reasons.

Is it possible to link my files from other websites?

No, you can only access your files on MyDrive itself.

Is it possible to access MyDrive over FTP?

No, but you can use WebDAV which gives you pretty much the same functionality.

If you're interested in normal FTP storage, please have a look at our FTP offers.